Service Concept: Service is Hongchang people’s DNA
          Hongchang always pays close attention to market and keeps pace with times. According to changes in the market, Hongchang constantly develops hi-end products to meet market demands. Meanwhile, Hongchang keeps improving its service quality. Hongchang people clearly know that “service wins permanent customers”and that today’s service is tomorrow’s market. The core idea is to explore and maintain customers and to constantly expand market share and persist in innovation of products. Hongchang painstakingly brought forward the service concept that “service is Hongchang people’s DNA”. This service concept has become Hongchang’s guiding ideology and plays a fairly important role the whole operation of the company. Hongchang people, at this moment, are devoted to the rapid improvement of their service quality.
         Service Promise: Only best products with best service are perfect. Hongchang set up a customer service department and a perfect sale & service system to provide best and most considerate services to customers. To do a best job is Hongchang people’s solemn promise for customers.
         Service Slogan: Your business is mine.
         Our customer assistants will communicate sincerely with you, try their best to solve problems for you, and make you feel kind, genuine, and comfortable.

Customer Service Hotline:  0757-25382368、25382369、25389061、25389062
Fax: (24-hour): 0757-25578383、25588266
Business Hotline:  0757-25389060